MeghalayaTourCabsMeghalayaTourCabs
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Payment & Refunds

We have formed this billing and refund policy to enable our customers to be better aware of how we handle payments and process refunds. We can provide a refund back to a customer in these scenarios as described below. You are requested to go through this policy as mentioned herein below beforemaking any type of pre-payments for car hiring services.

MeghalayaTourCabs Refund Policy

  1. We will provide 100% refund to a customer if the customer asks for a refund before 10 days of the booking date. Any bank charges will be debited before providing the refund back to our customers.
  2. We will provide 80% refund to a customer if the customer asks for a refund before 7 days of the booking date. Any bank charges will be debited before providing the refund back to our customers.
  3. We will provide 50% refund to a customer if the customer asks for a refund before 4 days of the booking date. Any bank charges will be debited before providing the refund back to our customers.
  4. We will provide 30% refund to a customer if the customer asks for a refund before 2 days of the booking date. Any bank charges will be debited before providing the refund back to our customers.
  5. We will not be able to provide a refund to a customer if the customer asks for a refund before 48 hours of the booking / pickup date. This is because any pre-booking amount we receive is already forwarded to the concerned cab – 2 days before the booking or pickup time.

By making a payment towards any pre-booking, you are automatically agreeing to this payment and refund policy as mentioned and set by us above.